Overview
Rubricz Inc. (“Rubricz,” “we,” “us,” and “our”) values your privacy and is dedicated to protecting it as outlined in this Privacy Policy. This policy explains how we gather and use your Personal Information when you visit our website at www.rubricz.com or use the Platform, as detailed in the Terms of Service, and any information you send to us electronically.
Take a moment to read this Privacy Policy to learn about how we manage and protect your Personal Information. If you disagree with our practices, please refrain from using the Platform. By engaging with or using the Platform, you accept and agree to the terms outlined in this Privacy Policy.
Types of Information Rubricz Collects About You and How Rubricz Gathers Information
Rubricz may gather two kinds of information when you use the Platform: Personal Information and Non-Personal Information (together called “Information”).
“Personal Information” is any data that can be used to identify you individually, such as your name, email address, employer, job title and department, and phone number.
“Non-Personal Information” refers to data that relates to you but doesn’t identify you directly. If you simply browse, read pages, or view content on our Platform without taking further action, we will collect and retain information about your visit that does not personally identify you.
We gather Information:
Directly from you when you provide it:
When you sign up for a newsletter, create an account, make a purchase, or request information from Rubricz, we collect details such as your name, contact information, billing details, shipping address, communication preferences, and account credentials to process your request. If you schedule an appointment through our Platform, attend a trade show or event, or otherwise reach out to us, you might also willingly share similar details. If you submit any Personal Information about other individuals to us or our service providers, you must ensure you have the authority to do so and that you permit us to use their Personal Information in line with this Privacy Policy (for instance, by obtaining their consent).
From external sources.
We gather information from partners, vendors, suppliers, and other third parties. These sources are usually businesses but can also include educational or public entities. They include categories such as advertising firms, data vendors, public databases, social media platforms, service providers, event hosts, and research partners. We ensure that this information is collected with your consent or that these parties have the legal right to share it with us. We may also receive or co-create data with partners to improve the Platform and other Rubricz Services, enhance products, and develop new features. Sometimes, we combine Personal Information from various sources, including data collected directly from you or through your use of the Platform.
As you explore the Platform or utilize our Services, we automatically gather data on your interactions. This information is collected through technologies such as cookies, pixel tags, and other similar tools. To learn more about how we use these technologies, manage your cookie preferences, and handle Do Not Track requests, please review our dedicated Cookies Policy.
- How Rubricz Utilizes the Personal Data We Collect About You and the Reasons for Its Collection and Usage
We apply the Personal Data we gather about you, or that you share with us, for these specific reasons:
For Platform Operation and Service Improvement: We use the data we collect to deliver, personalize, and enhance our Platform and Rubricz Services. This includes using your IP address to connect to your device, monitor Platform usage, solve server issues, and provide security.
Business Uses: Your data helps us analyze, test, modify, and develop new products and services, and identify trends. Some Platform features may utilize AI tools to improve performance.
AI Data Restrictions: We do not keep Personal Data for training or improving generalized AI or machine learning models, including data from third-party APIs like Google Workspace.
Google API Compliance: We adhere to Google’s API Services User Data Policy and Limited Use requirements for any data received from Google APIs on our Platform.
Cookies and Similar Technologies: We use cookies and similar technologies, such as pixel tags, to ensure the Platform runs smoothly and to gather analytics. For details on cookie use, please refer to our Cookies Policy.
For Customer Support, Platform Updates, and Reporting: The Platform may use your data to provide updates and reports to Rubricz, ensuring proper functionality. Update features might automatically check your system to refresh or upgrade files, ensuring you have the latest security, versions, and features for your systems or devices. We use this information to assess performance and enhance the Platform. Additionally, your Personal Information helps us offer customer support for the Platform and other Rubricz Services, and to determine eligibility for promotional offers.
For Business Functions: We use your data to manage our operations, including accounting, auditing, billing, reconciliation, and collections. We also rely on your Personal Information for monitoring and preventing crime or fraud, protecting our legal rights, and fulfilling contractual duties. Additionally, your Personal Information helps us reach out to you for marketing and sales of Rubricz Services, aligned with your communication preferences.
For Communication:
We use your contact details to send messages, provide our services, and address customer inquiries. We also send alerts like security updates or policy changes, and notifications about expiring subscriptions. Additionally, we share marketing materials, such as newsletters and reports, based on your communication preferences. Sometimes, we conduct surveys or studies that might ask you to voluntarily provide personal information. These activities will include extra information about how your data is used, and you may need to give your consent.
For Advertising and Marketing Purposes: We may utilize Personal Information obtained from you, in conjunction with data regarding your advertisement interactions and other collected information, to deliver tailored content and evaluate the success of our advertising and marketing strategies. You have the option to permit or restrict the use and sharing of your device’s location by adjusting your device settings. However, should you opt to restrict such use or sharing, it may impact our ability to offer specific personalized services and content on the Platform.
For Statistical Analysis to Enhance the Platform: We may aggregate data from the Platform into traffic reports, which are instrumental in helping Rubricz comprehend, forecast, and address user needs effectively. For instance, if we identify a significant increase in interest in specific features or aspects of the Platform, we might choose to prominently feature that information on the Platform’s main page. This analytical approach allows us to refine and improve the overall user experience by focusing on areas of high user engagement and interest.
Use of information
We will only collect your Personal Information when we have your explicit consent, when it is necessary to fulfill a contract with you, when we are legally required to do so, or when the processing aligns with our legitimate interests. These interests may include administrative purposes, direct marketing, product development or enhancement, fraud prevention, combating criminal activities, and supporting information security. However, such processing will not override your data protection rights or fundamental freedoms.
When we request your Personal Information to meet legal obligations or to fulfill a contract with you, we will clearly inform you about this at the time of collection. We will specify whether providing this information is obligatory and outline the potential consequences if you choose not to provide it.
Additionally, if we gather and utilize your Personal Information based on our legitimate interests (or those of third parties), we will make sure to give you a clear explanation of these interests and the purposes for which the data will be used.
If you have any questions about how your information is handled, please reach out to us. You can do so by visiting our website and using the “Contact Us” option, or by finding our email address and phone number at the bottom of our official site. Our team is available to provide you with any additional information or assistance you may need regarding the management of your personal data. We are committed to ensuring that all your concerns are addressed promptly and thoroughly. Feel free to get in touch with us for any clarifications or inquiries you might have.
Retention of Personal Information: We will keep your Personal Information only for as long as necessary to achieve the purposes for which it was collected, including compliance with legal and regulatory obligations. If we anticipate a dispute or ongoing legal matters related to our relationship with you, we may retain your information for a longer period.
To decide how long to keep your Personal Information, we look at how much and how sensitive the data is, the risk of harm from misuse, the reasons we need the information, and any legal or regulatory requirements. You can request to have your data deleted; see “YOUR LEGAL RIGHTS” below for details. In some cases, we might anonymize your information for research or statistical purposes and keep it indefinitely without further notice.
The Platform uses reasonable administrative, technical, and organizational measures to safeguard your Personal Information from risks like loss, destruction, and unauthorized access or use. We require our suppliers and vendors to apply similar protections when handling the Personal Information we share with them. Users must also protect the data and systems they use. While no technology can guarantee 100% security, if you suspect your account is compromised (e.g., your password is at risk), please notify us immediately. See “Contact” below for details.
- When Rubricz Shares Your Information
We collaborate with our affiliates and authorized partners to provide our Platform and services. We take steps to ensure that your Personal Information shared with these parties is used only for legal and authorized purposes and is protected with proper confidentiality and security measures.
We also share information for advertising, legal requirements, customer protection, safety, Platform security, and to uphold our legal rights. We may disclose Personal Information as described in this Privacy Policy.
We share information with our affiliates and subsidiaries solely for purposes aligned with this Privacy Policy. If you consent, we may disclose your Personal Information to others, with details on how to opt out of marketing available in the “Your Choices & Rights” section. We also provide Personal Information to authorized suppliers for services like delivery, hosting, and data analysis, with contracts ensuring they handle your data properly. For advertising and marketing, we share information with partners to personalize ads and evaluate campaigns, which may include data based on your past interactions or device location. When connecting your social network profiles or authorizing third-party services, you agree to share information according to their privacy policies. In cases of corporate transactions, such as mergers or sales, your information may be disclosed. We do not share your phone number or consent information with third parties without your explicit written consent.
We don’t share your Personal Information for monetary compensation. We do share non-personal, anonymized.
We share non-personal, anonymized, or aggregated data with suppliers for analysis, trend identification, and development of new Rubricz Services.
Links to External Sites and Services
We aren’t responsible for the privacy practices or content of websites or services linked from our Platform. This Privacy Policy doesn’t cover or apply to third parties not directly affiliated with Rubricz, including how they handle your data. This includes third-party sites, app developers, social media platforms, and device manufacturers (e.g., Facebook, Apple, Google).
1.Do Not Track
Some web browsers offer a “Do Not Track” (DNT) feature that, when enabled, tells websites and online services that you prefer not to be tracked. Currently, our Platform does not respond to DNT signals.
2.Your Legal Rights
Rubricz acknowledges your rights regarding the use and sharing of your Personal Information. Depending on your location, you might have the right to request access to or corrections of your personal data and to control the types of marketing communications you receive (or to opt out of receiving marketing from Rubricz altogether). For more details, please refer to the information provided based on your location.
Requesting Deletion or Access to Your Personal Information
If you want to correct, update, access, or delete your Personal Information, you can reach out to us through the contact details provided in the “CONTACT” section. Please note that while we will process your request, we may need to keep some information for recordkeeping or to complete transactions that were initiated before your request. Additionally, we might charge a fee for processing your request if permitted by law, and we will need proof of your identity to process it.
Data Privacy Rights in British Columbia, Canada
In British Columbia, you can request access to, correction of, or deletion of your Personal Information by contacting us using the details in the “Contact” section below. You may also withdraw your consent for us to process your Personal Information at any time, but this will not affect processing done before your withdrawal or under other legal grounds.
If you believe your data is being used improperly, contact the Office of the Information and Privacy Commissioner for more help.
Advertising and Marketing Choices
You can manage your marketing preferences and contact details through the methods in the “Contact” section. Even if you opt out of marketing communications, you may still receive essential updates related to your products or the Platform. For more on how we use cookies for advertising, see our Cookies Policy.